Previous Questions from Our Customers.
A: Do Goldseal offer a Guarantee?
We are able to provide a ten year Insurance Backed Guarantee.
B: Do Goldseal offer a Project Management service?
Every Contract is project managed by the Managing Director of Goldseal who has 30 years' experience within all aspects of the industry.
C: What type of wood is available for hardwood conservatories?
We can supply various types of wood to suit our customers' individual requirements, for example – Hardwood, Redwood, Meranti and Oak.
D: Where is Goldseal located?
We are located in Buckinghamshire and apart from our immediate area also cover Berkshire, Oxfordshire and the Home Counties.
E: The last time I made an enquiry to a conservatory company, the sales rep was with me for six hours and had to be forcibly removed from my home. Can you reassure me regarding your sales tactics?
We do not undertake pressure selling tactics. Goldseal are a family run and caring company and are very much aware of how precious our customers' time is. We therefore aim to simplify the whole process as much as possible while ensuring that the end result suits our customers' requirements exactly. Once we have visited you at home to understand your requirements, we will then leave you in peace and work out a price for you which we can then either e-mail or post to you within a few days. We are also happy for you to have a friend or relative present when we come to see you or equally for us to send your quotation to them for their review. This ensures peace of mind on your part and we find that many of our customers very much appreciate this approach. Although we do not claim to be the cheapest company we also do not believe we are the most expensive but the initial quotation we give you will be a fair and honest price. We do not inflate our prices so that we can then reduce them later!! We are proud of the fact that we do not employ salesmen, and we do not need to advertise. A huge majority of our work is obtained via recommendation. Please take the time to look at our Testimonials at “Trust A Trader”, which we believe speak for themselves.
F: Is your quotation free?
There is no charge for our quotation.
G: Does your company offer assistance with the Planning process?
The vast majority of conservatories do not need Planning Permission. However, a full Planning service is available if required. Please visit the Planning Portal website below for further information. Goldseal have a team of Architects and Independent Building Controllers to assist if required. http://www.planningportal.gov.uk/permission/commonprojects/conservatories/
H: Would it be possible for me to talk to someone who already has a Goldseal conservatory and/or view a Goldseal conservatory?
This is of course possible as we do understand that there is no substitute for seeing the standard and quality of the end product. We would be happy to arrange a viewing and/or telephone call at your convenience. We are sure however, that you will understand that we would need a little time to contact the necessary customers in order to arrange mutually convenient times/viewings etc.
I: My friends had a conservatory built and their front garden was destroyed by careless storage of and use of building materials etc. This is a major concern to me – can you reassure me?
We always cover and protect all walkways and used areas. Where materials are stored, we would use ply boarding and make sure materials are stored for a minimum period of time. This is achieved by careful forward planning by our Project Manager. In addition, the use of our Durabase conservatory construction system. virtually eradicates the need for the use of heavy machinery which is the main cause of possible damage/disruption to patios and garden areas.
J: Does your company “job-hop” between my house and others – I want my conservatory finished in the minimum time. Will there be week or month long gaps between stages of the build?
We endeavour to operate a continuous process once on site. The only gap in time that may occur from the start to finish process is that between the base completion and roof and window erection. This is because the base needs time to “cure”, i.e. dry out before the fixing process can commence. Generally this takes between 1 – 2 weeks (weather permitting). However, as the whole process is project managed from start to completion, we can assure our customers that the building process is managed accurately and your conservatory is manufactured in advance of the building work being completed. This means that there will be minimum disruption and delay to completion. However, this can be virtually eradicated by the use of our Durabase conservatory construction system.
K: Can I have a bespoke Conservatory/Orangery, budget permitting?
Goldseal offer a completely bespoke design and build process. Budget and Planning Permission permitting, Goldseal can design a bespoke building to suit our customers exact requirements in either hardwood or PVC-U. Our designer will work with you to show you a CAD drawing of your proposed conservatory prior to any commencement of works. Tiling designs/options, heating, air-conditioning, electrical works etc. can all be arranged to suit our customers individual needs and requirements.
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